JOB POSTS
Travel Consultant
We are looking for an experienced Travel Consultant who is passionate about traveling! You will be managing travel requirements for business or holiday and will be providing tourism-related services and tour packages. Your goal is to provide maximum customer satisfaction and maintain relationship with clients.
Your duties and responsibilities:
- Promote and sell air and non-air services to customers
- Organize and book transportation, make hotel reservations and collect payments
- Determine clients’ needs and provide the appropriate advice on destination, mode of transportation, accommodation, costs, travel dates, etc.
- Inform and provide travelers with relevant information, brochures and publications (guides, maps, local regulations, etc.)
- Offer different services and promotions
- Attend to customers’ needs if issues/emergencies arise during their travel
- Input customer data in the software and maintain customers’ files
- Meet sales target
- Always be updated with the latest travel trends by attending trainings, seminars, e-learning, etc.
- Build and maintain a network with tour operators
Requirements and skills
- Proven experience as Travel Consultant
- Language Proficiency:
Lebanon – fluent in Arabic and English
Philippines – fluent in English - Excellent knowledge of computer reservations systems and Amadeus GDS
- Strong ability to communicate, interact and negotiate with customers
- Strong knowledge of international travel trends will be an advantage
Holidays Consultant
We are in search of a client-focused Holidays Consultant to join our team! You will be responsible for promoting and booking tailor-made holiday packages that will suit our clients’ needs. The perfect candidate for the job is someone who puts customer satisfaction as the highest priority and can acquire (and expand) a dedicated clientele.
Your duties and responsibilities:
- Work with customers closely to identify their needs
- Responsible for designing and selling the ideal holiday packages for clients. This includes but is not limited to; preparing customized itineraries, hotel bookings, flights, transfers, car rentals, tour packages, visas, etc.
- Initiates and implements marketing / promotional activities using social media and other channels and prepare promotional materials to sell travel services to travelers
- Liaise and negotiate contracts/rates with travel service provider
- Gain market advantage by building and maintaining solid relationships with suppliers
- Handle leads effectively and convert them into sales
- Build and expand customer database
- Meet sales target
- Keep up with the latest travel trend through regular trainings, seminars, e-learning, etc
Requirements and skills
- Proven experience as Holidays Consultant
- Language Proficiency:
Lebanon – fluent in Arabic and English
Philippines – fluent in English - Excellent knowledge of computer reservations systems and Amadeus GDS
- Strong ability to communicate, interact and negotiate with customers
- Familiarity with international travel - must have a working knowledge of world geography and the basics of traveling to
SUBMIT YOUR CV HERE